Webcast Download Tips:

Please disable any popup blockers you may have installed so you can view the webcast. You may need to temporarily lower you anti-virus or Internet security setting so you can download streaming video. If you are having problems connecting, review the settings you have made on your computer that may be interfering with your download.



It is recommended that you use a Pentium II class processor or a Mac with 32 MB ram or greater to view a streaming video. DSL connections work best. A dial up modem is too slow for downloading streaming video.

You should be downloading our video at a 141 kpbs speed.

Use your windows media player for viewing, and make sure you have the updated version installed on your computer. WMP opens the viewer automatically to the optimum size for good playback. You may be able to enlarge the picture by clicking on it, but will then lose picture quality with more size.

Disruptions can be caused by fluctuations on the internet. Too many people using a local network simultaneously or a slow network will cause connection problems. Re-establish your connection or re-boot your computer.

Technical fix ideas: close other windows, and any other programs you are running, remove any spyware which slows down your computer. If you are watching at work there may be corporate firewall issues.

While videoing at a show, we can only answer email at night or after the show is completely over to have time to respond.

Enjoy the webcast!

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